"I have developed standards and practices for counsel relating to billing, staffing, research, communication with and reporting to clients and have established criteria for alternative methods of billing" Stephen Ruben |
BusinessDevelopment
To continue to provide excellent service and value to your firm’s clients, it is advisable to do an objective, internal analysis and assessment of firm marketing and business development practices and procedures. To ensure that you are achieving the best results from your marketing resources, from time to time you will need an objective review of your marketing activities When you retain the services of Valuelaw Consulting, you will be able to benefit from our expertise and experience to help you increase profits, boost business and enhance client relations. Here are only some of the projects in which we’ve been engaged · Consulted law firms with respect to its marketing, client perception and the status of the relationship between the firm and its clients; · Conducted seminars to law firms on client service and client management; · Assisted senior management on the management by client and its counsel on complex litigation matters; · Assisted clients in establishing realistic legal budgets and designing control systems for monitoring same; · Reviewed legal bills from various sources, reported on billing practices, accountability, attorney performance, service and marketing; · Developed negotiating strategies to ensure equilibrium between attorneys and their clients; · Monitored on an ongoing basis the economics of the attorney-client relationship; · Conducted in-house seminars and education tools to assist junior personnel in dealing with outside counsel; · Developed standards and practices for counsel relating to billing, staffing, research, communication with and reporting to clients; · Established criteria for effect methods of billing alternative to straight hourly rates; · Reviewed the process by which liquidators manage counsel and developed strategies to establish performance benchmarks; |